Location: UK, Glasgow
Company: Ageas
As an Operational Resilience and Continuity Lead, you’ll play a key role in helping Ageas deliver reliable services to customers, even during unexpected events or disruption.
You’ll lead key operational resilience and business continuity activities, helping Ageas identify risks, test important business services, improve recovery plans, and meet regulatory expectations.
Your work will help ensure customers and colleagues can rely on Ageas’s services during disruption.
Job role:
- Lead and evolve the operational resilience framework across the business.
- Plan and deliver resilience testing and scenario exercises.
- Monitor important business services, risks, and impact tolerances.
- Identify vulnerabilities and track actions to improve resilience.
- Partner with business teams to keep service maps and resilience plans up to date.
- Support incident, crisis management, and business continuity activities.
- Oversee business continuity plans, impact assessments, and annual testing.
- Work with suppliers and stakeholders to understand and manage continuity risks.
- Provide operational resilience advice to projects and change initiatives.
- Produce clear reporting and insights for stakeholders and governance forums.