Operational risk

The latest operational risk management news, articles, research, and reports.

Fragility concept - a human head made up of jigsaw pieces starts to dissolve.

AI adoption can increase organizational fragility by eroding human judgement and allowing technology to outpace governance, workforce development, and fallback arrangements, the Federal Reserve Bank of New York’s chief risk officer has warned.

AI guardrails - two green coloured digital rails hold a flow of digital data with bounds.

Tim Freestone examines the AI data leaks resulting from the Microsoft 365 Copilot incident in early 2026 and highlights the governance and organizational control lessons learned from the failure.

A red cube in a field of white circles.

Tom Pepper explores why generic AI policies often fail at the executive level and how to implement a practical framework for human-in-the-loop decision-making and accountability.