Location: UK, London
Company: State Street
An opportunity within the Enterprise Resilience Office has become available for a Managing Director to lead Operational Resilience Enablement. The successful candidate will play a leadership role in driving the continued maturity, consistency, and effectiveness of State Street’s global resilience programme, ensuring the organization is positioned to prevent, respond to, and recover from operational disruptions in line with global policies, internal standards, local regulatory expectations, industry good practice, and client needs.
The MD ERO – Operational Resilience Enablement will support enablement of operational resilience capabilities across State Street, working in close partnership with business, technology, cyber, third-party risk, vendor management, regional resilience teams, and senior management. The role will support the alignment of resilience frameworks, governance, management information, escalation processes, and control expectations to ensure business units operate effectively within internal programme requirements and external regulatory obligations.
A key responsibility of this role is to lead/support the delivery of operational resilience self-assessments at both the enterprise and legal entity level, ensuring compliance with applicable regulatory requirements across jurisdictions. This includes driving the assessment of resilience capabilities, identifying vulnerabilities and remediation opportunities, coordinating cross-functional stakeholder engagement, and providing robust evidence of compliance to regulators, executive management, and governance forums. The role will be responsible for supporting legal entities to demonstrate adherence to operational resilience requirements through comprehensive self-assessment, oversight, and reporting processes.
The role will interface closely with senior and executive leadership across corporate, regional, legal entity, and business unit levels, and will be expected to support governance forums, regulatory engagement, and industry-aligned resilience activities as required. The successful candidate will be accountable for fostering a strong culture of Risk Excellence, ensuring appropriate management information, oversight, escalation, and decision-making practices are embedded across the Operational Resilience Enablement function.
In addition, the role will have oversight of the OCIR programme in the UK.