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You are at:Home»Managing resilience»Product updates»Sentinel Spaces launched to offer a new approach to incident management (Page 6)
Product updates

Sentinel Spaces launched to offer a new approach to incident management

June 18, 20242 Mins Read
Incident management: a button on a key board illustrates the concept of a one-stop space for incident management.

For a number of years YUDU Sentinel has provided easy to use and cost-effective crisis communications options. Now it has expanded its approach to provide everything you need to successfully manage any crisis in one easy to use and secure space.

Called Sentinel Spaces, the new solution builds upon a mature crisis communications platform to offer comprehensive incident management ‘Spaces’. These are pre-prepared hosted environments built around your crisis management requirements. Each Space brings everything together that you will need to manage an incident, so that it is all in one place and ready to use immediately.

Spaces can be focused on a whole organization, specific business units, or geographical locations. They can also be built around scenarios which need their own specific incident management approach, such as cyber attacks, natural disasters, terror attacks, fire & evacuations, power outages, and supply chain failures.

Spaces are easy to set up and use, as well as providing highly secure encrypted hosting and GDPR features that give staff visibility control of their own contact data.  As your organization develops and grows, or as the threat environment changes, Spaces can rapidly be adapted; and new Spaces can be added equally quickly.

Various tools are included in each Space, including:

  • Business Continuity and Incident Management Plans
  • Action Cards
  • Key Contacts Directory
  • Mass Notification
  • Secure Chat Channels
  • Call Conferencing
  • Incident Hotlines
  • Incident Console
  • Incident Analytics and Logs.

Explaining why Sentinel Spaces has been developed, Sentinel CEO Richard Stephenson commented: “Feedback from our consultants and clients highlighted a gap in the market for a more robust crisis preparation platform. Organizations need a comprehensive system where all resources for managing a crisis are pre-arranged within a dedicated space, ready to be quickly deployed when needed. The last thing that you want in the middle of a crisis is to discover that you haven’t got easy access to everything necessary for a smooth and rapid incident response. Sentinel Spaces solves this common problem.”

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