Background
Portal Publishing Ltd, the publisher of Resilience Forward, understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our users and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Information About Us
Portal Publishing Ltd is registered in England under company number 04522244.
Registered address: Portal Publishing Ltd, 35 Westgate, Huddersfield, HD1 1PA, England.
Data Protection Officer: David Honour
Email address: david.honour@resilienceforward.com Data Protection Registration number: Z7787670
Data Protection Registration details: https://ico.org.uk/ESDWebPages/Entry/Z7787670
What Does This Notice Cover?
This Privacy Notice explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data and explains our use of cookies.
What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out below.
What Are Your Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details below.
- The right to access the personal data we hold about you.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details below.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to data portability. This means that, if you have provided personal data to us directly, or we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases. We do not use your data in this way.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided below.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office: https://ico.org.uk/concerns/
What Personal Data Do We Collect?
We may collect some or all of the following personal data (this may vary according to your relationship with us:
- Name
- Address
- Your country of residence
- Email address
- Telephone number
- Business name
- Job title
- Payment information
- Information about your preferences
- Your photograph
- A short personal biography.
How Do We Use Your Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for the following purposes:
- Providing and managing your account.
- Supplying our services to you. Your personal details may be required in order for us to enter into a contract with you.
- Personalising and tailoring our services for you.
- Communicating with you. This may include via emails or telephone calls.
- Sending you newsletters that you have subscribed to.
- Sending you information from selected partners if you have opted-in to receiving such emails.
How Long Will We Keep Your Personal Data?
We will not keep your personal data for any longer than is necessary. Your personal data will be kept for as long as we have a requirement to contact you unless you ask us to remove your data or unless you unsubscribe from our subscriber lists using the methods given in the newsletters and emails that we send out.
How and Where Do We Store or Transfer Your Personal Data?
We may store some of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR.
The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:
- Assessing the information security policies of the entities where your data may be stored;
- Ensuring that all data storage is protected by strong passwords and is encrypted where this is possible.
Do We Share Your Personal Data?
Unless you have opted-in to allow us to do so, we will not share any of your personal data with any third parties for any purposes, subject to one important exception.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
The other circumstance where your data may be shared with a third party would be in the case that any of our services, products, websites, or the company itself is sold, franchised or licensed to a third party company. Any data transfer or sharing would only be done within the terms and requirements of the GDPR regulations.
How Can You Access Your Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown below.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 30 days. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
How Can You Contact Us?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details, for the attention of David Honour:
- Email address: david.honour@resilienceforward.com
- Postal address: Portal Publishing Ltd, 35 Westgate, Huddersfield, HD1 1PA, England.
Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be published on this page.
Cookies
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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.