Cleo has released its 2025 Global Supply Chain Executive Report, revealing growth in the priority that businesses give to supply chain resilience.
The survey-based report finds that 83% of executives rank supply chain resilience to be as critical as cybersecurity, and many are turning to technology to strengthen their operations. To bolster resilience, 47% are considering artificial intelligence (AI), recognizing its potential to automate processes, predict disruptions, and enhance decision-making.
Other technological investments that executives are prioritizing include:
- Automation: 93% use or plan to use automation within two years to increase efficiencies in areas like supply chain operations and customer service.
- Real-time data: 66% say real-time data improves decision-making and customer service.
- Artificial intelligence (AI): 55% are considering artificial intelligence to enhance the customer experience.
Mitigating geopolitical risks
68% of businesses surveyed for the report say that they are being affected by geopolitical issues or will be over the next two years.
Geopolitical challenges, such as trade restrictions and regional instabilities, are helping drive supply chain resilience actions. The top two are:
- Diversify supply chain partners: 69%
- Seek partners domestically: 57%
