The UK National Protective Security Authority (NPSA) has launched a campaign encouraging all organizations to ‘Be Insider Risk Ready’.
As part of this it has published ‘Insider Events: Communications Guidance’ to help organizations prepare appropriate messaging in advance of an incident related to insider risks. The guidance also helps organizations manage communications through such as event.
NPSA explains:
“After almost a year in research and development our insider risk experts have worked with crisis and communications experts to conduct research from numerous volunteers across NPSA’s customer base to understand how insider risk is understood, communicated, and managed. One area we felt we needed to address was the preparation for and providing guidance on how to manage communications during an insider event.
“We recognise that most organizations have some form of contingency or generic crisis plan. What we hope to explain and explore in our NPSA Insider Event Communications Guide is how these situations are different from an ordinary crisis event. How internal communications plays a really important role in managing a situation as much as external communications if the event is critical enough.
NPSA is also highlighting the importance of preparing and exercising for an insider event. During insider risk exercises the communications guide can help highlight a number of actions that an organization can positively take when communicating both internally and externally.
