Everbridge has published the Results of its 2024 Best in Resilience Study, which set out to identify resilience best practices in terms of risk event management and communications. The key point made by the study is that organizations that prioritize detecting, assessing, and communicating real-time threats are better at mitigating risks to their organization. This requires effective and proactive threat monitoring, efficient assessment strategies, and the use of rapid and seamless communication channels to ensure timely alerts.
Highlights from the study include:
- A review of 500,000 global risk events in 2023 reveals that climate-related events account for 52% of all risk events. Summer months have the highest number of risk events.
- Top-performing organizations assessed approximately 5,500 ‘severe’ or ‘extreme’ risk events in 2023. 15% of events prompted employee alert notifications.
- Hurricanes, geopolitical conflicts, and civil unrest events were the most likely to trigger employee alerts, with the highest number of alerts sent for flood and tornado risks. The average organization sent 44 employee alert notifications for flood events in 2023.
- Top-performing organizations sent employee notifications that requested a response to confirm they received the alert or account for their safety. Organizations across numerous sectors received 80% response rates when sending to over 1,000 employees, and many often received over 90% response rates.
- Top-performing organizations sent employee alerts within 10 minutes of receiving a risk event alert.
