Technology is developing at an extraordinary rate and risk and resilience professionals need to keep up, to both gain benefits from new technologies and to understand the resilience requirements and challenges.
Forrester has published a new report, which is helpful in this area: The Top 10 Emerging Technologies In 2024 report.
Forrester has organized the report by ‘benefit horizon’ as follows:
Emerging technologies that will offer significant benefits within the next two years
GenAI for visual content
Advanced machine learning models that generate images or video from text, audio, or video prompts, this technology will help firms generate visual content for marketing, experiences, and products.
GenAI for language
GenAI for language is already delivering value in customer support and content creation but continues to advance at a blinding pace. It is accelerating many other technologies as it goes.
TuringBots
Accelerated by advancements in genAI for language, these AI-powered software robots help developers build applications that deliver more than just code generation.
IoT security
The proliferation of devices has led to an exponential explosion in security attacks, raising the importance of security for IoT devices. Vendors are competing and colliding in a rush to offer capabilities.
Midterm emerging technologies that will deliver benefits in the next two to five years
AI agents
The role of autonomous workplace assistants or AI agents has expanded beyond the back office and employee assistance to customer-facing automation. These AI agents will grow increasingly sophisticated to better understand and respond to nuance and context.
Autonomous mobility
This technology will accelerate commercial and urban transportation ecosystem collaborations to orchestrate personalized mobility experiences for both customers and businesses.
Edge intelligence
Advanced edge intelligence capabilities such as edge machine learning are still not yet common, even though many foundational elements like Apple foundation models are becoming available.
Quantum security
This technology will overhaul security systems for on-premises and cloud compute, storage and network infrastructure, commercial off-the-shelf software, commercial software-as-a-service offerings, and in-house built software.
Emerging technologies that will take at least five more years to deliver tangible value for most firms and use cases
Extended reality (XR)
Only 8% of US online adults own a virtual-reality headset, and just 16% have used an augmented-reality device or app. While XR is advancing in training and onboarding, companies are resisting investing in tools like these until they see broad adoption.
Zero Trust edge (ZTE)
ZTE technology has the potential to protect remote workers, retail outlets, and branch offices with embedded local security, but only a handful of true ZTE solutions exist today, and legacy devices add additional management complexity.
