Location: US, DE, Wilmington
Company: Nemours Children’s Health
As Director, the successful candidate will establish the enterprise strategy, governance, standards, and performance framework for business continuity and resilience. Working with executive leaders and teams across clinical operations, information technology, facilities, security, supply chain, legal, communications, and emergency preparedness, the successful candidate will connect people, processes, technology, and recovery capabilities into an integrated resilience program.
The successful candidate’s work will help protect critical services, strengthen organizational decision-making, and support Nemours’ ability to remain ready for business disruptions, significant incidents, and emerging risks. The successful candidate will influence across the enterprise, bring clarity to complex situations, and help leaders translate risk into practical, sustainable action.
Job role:
- Establish and continuously improve Nemours’ enterprise business continuity management program, including governance, policies, standards, procedures, templates, and lifecycle management.
- Lead the enterprise continuity-of-operations framework and promote consistent implementation across business units and regions.
- Oversee business impact analyses to identify critical processes, dependencies, recovery requirements, and appropriate recovery strategies.
- Ensure continuity plans remain current, actionable, and connected to identified risks and operational priorities.
- Develop an integrated testing and exercise program that validates business, operational, clinical-support, technology, and facilities recovery capabilities.
- Strengthen enterprise incident-command readiness through crisis and continuity playbooks, decision-support tools, role-based training, and exercises.
- Partner with IT, facilities, security, and other stakeholders to integrate business continuity with disaster recovery and facilities recovery.
- Monitor emerging risks, escalate material concerns, and support leaders in developing effective mitigation strategies.
- Create executive dashboards and meaningful performance measures that demonstrate program maturity, readiness, and effectiveness.
- Provide standards, guidance, templates, and integration support to regional and site emergency-preparedness teams.
- Contribute to continuity and resilience reviews involving critical third-party service providers.
- Build strong relationships with leaders, associates, administrators, and vendors across Nemours.