Operational risk

The latest operational risk management news, articles, research, and reports.

A complicated balanced tower of planks and balls illustrates the need to balance risk and opportunity when it comes to AI chatbots.

The opportunities are compelling but, explains Akber Datoo, to mitigate the significant risks associated with AI chatbots, it is vitally important to build the skills and knowledge to use AI legally, ethically, and effectively while maintaining data confidentiality.