Operational resilience

The Australian Prudential Regulation Authority (APRA) has called for a step-change in how banks, insurers, and superannuation trustees manage AI-related risks as the technology continues to rapidly evolve.

Ben Gibbins reacts to the recent publication of the new PS26/2: Operational incident and third party reporting policy which was recently published by the FCA.

PagerDuty, Inc. has published its 2026 State of AI-First Operations Report, which illustrates how the financial stakes of extended service disruption has made operational resilience an organizational top priority.

While most organizations now use SaaS for critical processes, in many cases ownership, governance, and recovery have yet to catch up. Dan Middleton explains why SaaS resilience needs a new approach.

Nexthink has announced the launch of Nexthink Spark, claimed to be the world’s first personal IT agent powered by real-time digital employee experience (DEX) data.

The UK’s financial regulators have signed a MoU with the European Supervisory Authorities to enhance cooperation and oversight of critical third parties that fall under the UK’s CTP regime and the EU DORA regulations.

Saturday 17th January marks the first anniversary of the Digital Operational Resilience Act (DORA), which has set a new standard for ICT security and operational resilience across the European financial sector.

The European Supervisory Authorities (EBA, EIOPA, and ESMA – the ESAs) have published a list of designated critical ICT third-party providers (CTPPs) under the Digital Operational Resilience Act (DORA).

Ben Schilz predicts movements towards a sovereign Europe, quantum-ready encryption, and a slow goodbye to Big Tech.

Everyday consumables might seem trivial, but in-store items like bags, hangers, and cleaning products are the backbone of retail operations. Smarter management of these essentials can unlock hidden savings and strengthen operational resilience across the entire organization.