Location: UK, East Kilbride
Company: AlbaCo Ltd
This is an opportunity to join a fast-growing challenger bank and take ownership of a critical function at the heart of its operations. The candidate will work closely with senior leaders across the business to strengthen resilience, support regulatory compliance, and help ensure the organization continues to deliver outstanding customer outcomes as it scales.
Job role:
- Own and enhance Alba’s operational resilience, business continuity, and incident management frameworks.
- Lead the ongoing development of the organization’s resilience capability, helping the Bank prepare for and respond to disruption.
- Maintain important business services mapping and impact tolerance assessments.
- Design and facilitate resilience testing, scenario exercises, and continuity plans.
- Lead annual business continuity and resilience review programmes across the Bank.
- Coordinate incident management activities, ensuring effective escalation, response, and resolution.
- Drive lessons learnt, root cause analysis, and continuous improvement following incidents and testing exercises.
- Partner with teams across Operations, Technology, Risk, Compliance, and the wider business to embed resilience best practice.
- Conduct resilience assessments of critical third-party suppliers and support broader third-party risk management activities.
- Produce high-quality management information, dashboards, and governance reporting for Executive and Board-level forums.
- Support audit, assurance, and regulatory reviews.
- Act as Alba’s subject matter expert for operational resilience, business continuity, and incident management.
- Champion a strong culture of resilience, risk awareness, and continuous improvement.