Location: US, AL, Hoover, NC, Charlotte, GA, Atlanta or TN, Nashville
Company: Regions
At Regions, the Business Continuity and Disaster Recovery Manager is responsible for the hands-on management of the business resiliency program. This position requires a proven subject matter expert with demonstrated competency in the planning, development, program execution, maintenance, and testing of enterprise business continuity, disaster recovery, and crisis/incident management programs. This position requires communication and coordination across the organization, and the candidate must demonstrate strong communication and stakeholder management skills.
Job role:
- Ensures that plans are properly rated for all business process areas, contain all required sections, and reflect current conditions.
- Develops plans and strategies that are appropriate, cohesive, and viable, while recovering key functions within required time frames.
- Provides training on the correct implementation of business continuity and disaster recovery (BC and DR) processes and standards, and imparts training to ensure the recoverability of business processes and supporting services across organizations.
- Supports the review and maintenance of business continuity policy, standards, and processes.
- Coordinates internal reporting and tracking of business continuity-related issues and remediation activities.
- Supports assigned oversight areas with the creation, maintenance, and testing of their various business continuity plans.
- Identifies business continuity-related risks (internal/external) and assesses their likelihood, as well as potential impacts and risk mitigation plans.
- Proactively identifies and implements BC and DR program and process improvements.
- Provides ongoing subject matter expert (SME) guidance and assistance on business continuity matters.
- Ensures that technology disaster recovery applications have fully documented, tested, and executable plans.
- Designs, coordinates, and executes BC and DR annual test exercises for critical business processes and produces test reports, including lessons learned.
- Partners with infrastructure and application areas to develop and maintain recovery procedures for Tier 1 business applications.
- Develops recovery priorities, timelines, and strategies for the proper sequence of recovery components.
- Educates technology partners in the practices of technology risk disaster recovery planning.
- Reviews existing and proposed plans for recoverability effectiveness and identifies opportunities for improvement.
- Provides guidance to management in self-assessing their control environment.
- Develops and reviews third-party contracts for hardware and telecom services for disaster recovery hardware equipment and location resources.
- Partners across Technology, Operations, Digital, and Data (TODD) to ensure controls are designed, implemented, and monitored to strengthen risk management, compliance, and cyber security, effectively mitigating risk to levels within the company’s risk appetite.
- Ensures disciplined change management by evaluating risk and control impacts when designing or implementing changes to processes, systems, products, and/or services.